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Welcome to the Greencastle Wiki! On the Wiki you will find a range of information relating from Payroll, Marketing, HR news and more. The Intranet will keep you up to date with any news, deadlines or important information. If you have any content or suggestions you would like to appear on the Intranet then please feel free to email helpdesk@greencastlesolutions.co.uk and they will deal with your request.

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CQC Corporate Induction

Email Distribution Group

The distribution group you must select for this CQC Form is;
***COMPANY - CQC (CLINICAL TEAM)***
(This will be sent to the registered nurse manager)

Induction For All New Staff

To Be Completed On The First Day

Induction Plan and time scales

Training needs, opportunities, learning styles and delivery methods

Philosophy and Principles of Care

History and future of Direct Healthcare 24 Limited

Direct Healthcare 24 Limited organisational structure

Key staff, Stakeholders, etc.

Culture and values of Direct Healthcare 24 Limited to include equal opportunities, inclusion and recognising diversity

Your contribution, expectations and specific job role

Key policies - Safeguarding, whtlistleblowing, other (detail)

Candidate is aware they need to undertake a service user specific Local induction

Candidate has bene given access to QCS management system.

Tour of Direct Healthcare 24 Limited For Office Based Staff - Complete on day 1

- Office
- Kitchen
- Staff Room

To Include:

- Introductions to staff
- Key Routines
- Staff notice boards
- Team building events

Safety and Security

- Fire procedures
- Fire exits
- Security procedures
- Health and Safety accountability
- Risk assessment process
- COSHH
- Accident reporting RIDDOR
- Infection control (PPE, Hand washing, Waste disposal)
- First aid procedure
- Moving and handling loads
- Location of emergency equipment
- Staff emergency contacts and routines
- Safe use of equipment and manufacturers instructions

Human Resources

- Statement of terms and conditions
- Wages, pensions and payment
- Holidays/days off
- Absenteeism/sickness process
- Visit rotas/On-call
- Job description
- Meals and breaks
- Staff Handbook
- Uniform policy and badges
- Access to personal data (Employee data protection)
- Equipment - mobile phones, company vehicles
- Expense payments
- DSE risk assessment
- Access to QCS App
- Discipline, Grievance& Complaints
- Performance review system
- Transport and parking
- Smoking and alcohol

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