WELCOME NOTE

Welcome to the Greencastle Wiki! On the Wiki you will find a range of information relating from Payroll, Marketing, HR news and more. The Intranet will keep you up to date with any news, deadlines or important information. If you have any content or suggestions you would like to appear on the Intranet then please feel free to email helpdesk@greencastlesolutions.co.uk and they will deal with your request.

Direct Homecare Interview | HCA

1. Please tell us about yourself, your previous professional experience and why you think you would be good for this role within the homecare services

2. Have you ever been suspended from work by any employer, received any cautions or suspensions on your professional body registration, ever received any cautions or convictions on your DBS check or have any current medical conditions that affect your work?

VALUES BASED ASSESSMENT

1. What do you think are important qualities as a (complex care needs) home care carer?

2. What do you think is important for the client in respect of homecare services?

3. What do you think would contribute to a good relationship between the nurse/carer and the client?

4. Can you tell me about a specific situation or time in your career that you felt you provided great patient care, were a good advocate for your patient or were a good role model for other more carers? What did you learn? How did it make you feel?

5. Can you tell me about a difficult or challenging situation which you were involved in within in the workplace? What did you learn from this? What would you do differently (if anything) next time?

Are you experienced or competent in providing the following care:

6. Have you completed relevant qualifications including Care Certificate, NVQ Level 2 or equivalent in Health and Social care? If yes can you provide certificate?

SHORT ANSWER QUESTIONS

1. What is it important to know about your clients before delivering care?

Answer

2. What is abuse?

Answer

3. You witness ‘neglect or abuse’ happening within environment you work in, Talk through what actions you would take.

Answer

4. Your patient requires repositioning in bed, they are unable to do this independently. Discuss how you will safely and appropriately undertake moving and handling.

Answer

5. How and why do pressure ulcers happen?

Answer

6. What equipment do you use to protect yourself when giving a wash to a patient?

Answer

7. If you were successful in this position, what would make you feel valued as a member of the Direct Healthcare Team?

Answer

8. What is anaphylaxis? Please explain the symptoms, and how you would manage this in an emergency.

Answer

9. Have you got current medications management training? If so do you have certificate/evidence of this.

Answer

10. You are requested to give medications, by the client. You have not completed medication training, what is your response?

Answer

11. What necessary checks must you undertake before administering medications?

Answer

12. You are working a 12 hour shift that started at 07:30. You take your lunch at 13:10. How long is left of your shift?

Answer

13. You are filling out a fluid balance chart for a client. They have had: 2 cups of tea that are 150mls each 3 glasses of water that are 175mls each What is the total?

Answer

14. Your rent for the month is £750. Your salary is £1120. How much money do you have left after you have paid your rent?

Answer

15. You are working a Long Day on a ward with 28 patients. Including yourself, there are 2 nurses and 2 HCA's and you are split into teams made up of 1 Nurse and 1 HCA. How many patients will you have per team?

Answer

16. You leave your house at 06:55 and it takes 25 minutes to get to work. What time will you arrive at work?

Answer

SCENARIO

1. It is your first day working as a homecare HCA. You arrive to your shift, receive handover and find that your patient has had an unsettled night. When undertaking your morning checks, you notice your patient appears less responsive than usual baseline. You are the only member of staff on shift, what would your plan of care be?

INTERVIEW INFORMATION

Interview Name

Interview Location

Date

Email Distribution Group

The distribution group you must select for this clinical form is;

Select Correct Team for >>> (CLINICAL)

Send

CQC Team

CQC Support Worker Assessment

CQC Corporate Induction

CQC Onboarding/Employee Engagement

CQC Induction Continuation Form

CQC Local Induction

CQC Qualitative Face Fit Test Employee Record

CQC Skills Induction

CQC Statement of TOB

CQC Supervision Form

Scottish CI Supervision

CQC Group Supervision Form

CQC Three Month Employment

CQC Values Based Assessment

CQC Service Call

Direct Homecare Interview | RGN

Direct Homecare Interview | HCA

Direct Homecare Interview | RSCN

HCA Skills Checklist

CQC Post Shadow Shift Form

Company Selector

Onboarding

How to guides

System Links

Mental Health

Marketing

IT

Policies

Procedures

Clinical Assessments

Checklists

Clinical Team

CQC Team

WELCOME NOTE

Direct Homecare Interview | HCA